It’s been a full year since Pulman ŠKODA opened its flagship £2-million-pound showroom at Belmont, Durham just off the A690.
It’s been a whirlwind 12 months for Pulman ŠKODA with numerous events which have included, the launch of their in-house Café Dafté; open to the public, authorised repairer accreditation for Volkswagen Commercial Vehicles, the introduction of a Yoga and Pilates Studio in partnership with MyBody Studio’s, welcoming three brand new ŠKODA models including the Superb, Octavia and the award winning Kodiaq and even the expansion of the used vehicle forecourt to showcase used commercial vehicles.
Growing from only 4 members of staff to over 44 Pulman have retained their title as the ŠKODA UK New Car Retailer of the year for 2016, as well as receiving awards for best Motability retailer and Fleet Excellence performance. Pulman SKODA have truly achieved a lot in such a short period priding themselves on delivering a fantastic customer experience.
Ian Jarvis, Pulman ŠKODA Sales Manager comments: “It’s been a fantastic year! We’ve made this amazing showroom our new home and have welcomed many new customers into the business and our staff together have continued to delivere that fantastic customer experience. Winning awards for new car, Motability and fleet performances is a credit to each member of the team. More importantly we want to thank all our customers, followers and fans for their support and of course for choosing Pulman.”
The state-of-the-art showroom is home to the Café Dafté, an in-house Café that serves fresh and restaurant quality food. Café Dafté is also celebrating its one-year anniversary by launching a brand new menu in the coming weeks. Sam Gilholm, Café Manager comments: “We are very excited to launch our new menu. The feedback and customer support over the last 12 months has really helped us develop our menu ensuring we provide high quality freshly made dishes made from locally produced ingredients.”
Of course, you don’t have to be a Pulman ŠKODA customer to enjoy the Café Dafté menu, they’re open to the public for both takeaways or to dine in; and for summer 2017 the new outdoor seating area caters for al-fresco dining. Many customers have enjoyed Café Dafté so far with over an astonishing 93,000 cups of coffee and tea served since opened!
Pulman ŠKODA are certainly a unique car retailer, with its solar energy showroom (saving 22,000 KW of energy last year no less), courtesy bikes, cars and vans, in-house Café and Yoga studio and of course delivering that fantastic customer experience. We look forward to seeing what the next year holds – happy birthday Pulman ŠKODA.