Pulman celebrated a brace of awards for their SEAT and ŠKODA
retailers. Pulman SEAT, based in Sunderland secured the ‘Best UK Sales
Performance’ and the site overall was recognised with a Bronze Award for
overall performance. No to be outdone
the fantastic new Pulman SKODA site based in Belmont Durham won the ‘Best New
Car Sales’ for ŠKODA too. A fantastic achievement for Pulman Group.
Each year SEAT UK
and ŠKODA UK award the top performing dealers in the network. Pulman SEAT and
Pulman ŠKODA triumphed over 133 SEAT retailers and 128 ŠKODA retailers
respectively.
Both awards are
measured on numerous criteria throughout the year, but to win an award Pulman
have shown excellence in both sales volumes and customer service performances.
Chris Slater, Head
of Business at Pulman SEAT comments: “We are so proud to be awarded these
prestigious awards. At Pulman, our key objective is to deliver a fantastic
customer experience, the fact that both our sites have been recognised with
these awards is testament to this. This is down to the hard work of every
single person at Pulman, going above and beyond for our customers! A special
mention goes to my Sales Manager Alex Paget and his team, the best SEAT sales
team in the UK, it takes huge dedication and focus to achieve this accolade. We
also want to thank our amazing customers who have given us great feedback and
support which has allowed us all to receive this award!”
Pulman SEAT
acquired Alexander Bridge Cars Sunderland in 2010, a SEAT retailer with a long
heritage in Sunderland. With over 27 years at the same location and with
countless awards since 2010, it is safe to say that the Pulman Family has had a
positive influence.
In contrast,
Pulman ŠKODA Durham which is still in its infancy, was formed in 2015 within a
pop up showroom and then moved into its purpose-built flagship showroom in
Belmont, Durham in the summer of 2016. A brand-new site which has won ŠKODA New
Car Retailer of the Year for two years in a row!
An ecstatic Ian
Jarvis, Pulman ŠKODA Sales Manager comments: “It is fantastic to be recognised
for the second year in a row by ŠKODA UK for our 2016 performance. I’d like to
thank the Pulman SKODA staff and customers for supporting us throughout these past
two years, from the small pop up facility to the fantastic showroom we have
today. Going above and beyond for our customers to ensure that their next car
is perfect for them.”
Pulman who
represent SEAT, ŠKODA and Volkswagen are not your usual car retailer. With
subtle surprises such as the fantastic Café Dafté in Pulman Volkswagen, Durham & Pulman SKODA,
where high quality meals are freshly prepared daily, food that could rival
restaurants at Café prices. Complimentary drinks and free Wi-Fi for Pulman customers
at all locations, there’s even a pilates and yoga studio at Pulman ŠKODA.
Chris Slater
continues: “We want to establish a lifetime engagement with our customers. A
relationship where customers buy their first car right with Pulman through to choosing
their last, meeting and exceeding their needs through their journey. It is
difficult to differentiate yourself on price alone these days as everyone has
offers. However, we believe in delivering that fantastic customer experience through
our Pulman people, will give us an edge over our competition.”
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